
Cancellation & Refund Policy
We understand that plans can change, and we aim to be as flexible and fair as possible. If your booking was made through Airbnb, Hipcamp, or another platform, their respective cancellation policies will apply.
For direct bookings, our cancellation policy is as follows:
Full refund if canceled at least 14 days prior to check-in or event date.
50% refund if canceled between 7–13 days before the scheduled booking.
No refund for cancellations made less than 7 days before check-in or event.
Event bookings may require a non-refundable deposit, outlined at the time of booking.
To cancel or reschedule, please email hello@hearthranch.com as soon as possible.